Imprint & Privacy Policy

Thank you for visiting the STIHL Website. All the legal details of our Website are shown below.

STIHL is the name for exemplary quality and personal service. So we look forward to your questions, hints and suggestions for improving our Website.

Your STIHL Online Team

Terms of Use

Terms of Use

This website is operated by ANDREAS STIHL AG & Co. KG ('STIHL'). STIHL's contact details are provided below. In using this website you agree to be bound by the following terms and conditions. If you do not accept these terms and conditions you should not access the website further. STIHL may revise these Terms of Use from time to time and you should check the terms then in force on each visit to this website.

1. Material incorporated in this website, including all trade marks and logos, belongs to STIHL or its licensors. You may download a single copy of material incorporated in the website for your own use to decide whether or not to purchase a STIHL product or to further your use of a previously-purchased product. Use of such material other than as provided is prohibited.

2. The material provided on this website is provided 'as is' and on an 'as available basis'.

3. Nothing shall limit STIHL's liability for death or personal injury caused by its negligence, or that of its employees. Subject to the above, STIHL shall not be liable for any damages, including indirect or consequential losses, loss of profits or data, or business interruption, arising from your use or inability to use this website, or your use of the information on this website, whether arising in contract, tort (including negligence) or otherwise.

4. Without prejudice to paragraph 3 above, STIHL provides the 'Know How' section of this website as preliminary guidance only and professional advice should be sought from your local STIHL dealer in respect of the matters dealt with in that section.

5. Any link that may be provided to any third party website is provided for your convenience. STIHL does not endorse the contents of any third party website to which a link is provided, and is not responsible for such websites. You use any link provided from this website entirely at your own risk.

Privacy Policy

Privacy Policy

STIHL is committed to ensuring that your privacy is protected. This privacy policy explains how STIHL will use the personal data it collects from you through this website.

STIHL will process any personal data that you may submit through this website in accordance with the Data Protection Act 1998, and will ensure that any sub-contractor it may engage to provide the services requested by you acts in such manner. In particular, STIHL will keep your personal data secure and will only retain your personal data for as long as reasonably necessary to provide the services requested.

Unless you agree to STIHL using your personal data in the manner selected by you at the information input page of this website, or STIHL is required to disclose it by law, it will not disclose it to any third party, save for any sub-contractor engaged by STIHL to provide the services requested by you.

If STIHL's business is sold or integrated with another business, any personal data that STIHL may hold about you at such time may be disclosed to its advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

You may by law request a copy of such personal data as STIHL may hold about you. A fee, which will not exceed the statutory maximum then in force, may be payable.

If any of the information that you have provided to STIHL changes or requires correction for any reason, please let STIHL know by sending an e-mail to info@stihl.com

By submitting your personal data you consent to the use of that data as set out in this policy. If STIHL changes its privacy policy it will post changes on this page, and may place notices on other pages of this website. Continued or further use of the website will signify your agreement to any such changes.

You can withdraw your consent at any time without stating reasons by clicking on this link and adjusting the functions permitted.

Supplier

ANDREAS STIHL Pvt. Ltd.
Gut No.-53/01, Pune-Nashik Highway
Kuruli, Tal- Khed 410 501 Dist- PUNE
INDIA

Tel.: +91 21 356 167 00
Fax: +91 21 356 167 01
E-Mail: info@stihl.in
Internet: www.stihl.in

Managing Director: Mr. Prabhudesai Parind

Legal Notice

By visiting or using the STIHL Website you agree to the following conditions of use.

Copyright
All text, pictures, graphics, audio files and other information published here and their design (content) are protected by copyright. Unless otherwise stated only ANDREAS STIHL AG & Co. KG is Approved to use this protected content.

Reproduction and/or transmission of the whole or parts of the site is permissible only with the written consent of ANDREAS STIHL AG & Co. KG. In particular, it is not permissible to copy pictures or designs from the Website and use them for your own purposes.

Trademarks
The STIHL name and the STIHL logo are protected names and trademarks of ANDREAS STIHL AG & Co. KG. The VIKING name and the VIKING logo are protected names and trademarks of STIHL Tirol GmbH, Austria. In addition, ANDREAS STIHL AG & Co. KG and STIHL Tirol GmbH own a number of other protected trademarks.

Use of trademarks is permissible only with the prior written consent of the trademark proprietor.

Disclaimer
Our Website content is subject to constant change. While ANDREAS STIHL AG & Co. KG takes the greatest possible care in compiling its Web pages, we nevertheless cannot guarantee that the content is complete or correct. ANDREAS STIHL AG & Co. KG will not be held liable for direct or consequential damage (contractual and non-contractual liability) due to use of the information and data on this Website unless in case of intent or gross negligence on the part of ANDREAS STIHL AG & Co. KG.

ANDREAS STIHL AG & Co. KG will not be held liable for and does not warrant the content of Websites to which our Website provides a direct or indirect link. Visitors follow links to other Websites and home pages at their own risk and use them in accordance with the conditions of use applicable to the Websites concerned.

Cookie Information

Name of the cookie: _ga
Storage duration: 2 years
Purpose: Is used for the differentiation of users.
Provider: Google
Category: Statistics

 

Name of the cookie: _gid
Storage duration: 24 hours
Purpose: Is used for the differentiation of users.
Provider: Google
Category: Statistics

 

Name of the cookie: _gat
Storage duration: 1 minute
Purpose: Is used to throttle the request rate. If Google Analytics is provided via Google Tag Manager, this cookie is called _dc_gtm_<property-id>.
Provider: Google
Category: Statistics

 

Name of the cookie: AMP_TOKEN
Storage duration: 30 seconds to 1 year
Purpose: Contains a token with which a Client ID can be retrieved from the AMP Client ID Service. Other possible values indicate a logoff, an inflight query or an error when retrieving a client ID from the AMP Client ID Service.
Provider: Google
Category: Statistics

 

Name of the cookie: _gac_<property-id>
Storage duration: 90 days
Purpose: Contains campaign-dependent information for the user. When your Google Analytics- and Google Ads accounts are linked, the Google-Ads-website-conversion-tags will read this cookie, except you decided against it. Find out more.

Provider: Google
Category: Statistics

 

Name of the cookie: __utma
Storage duration: 2 years after set up / update
Purpose: Is used to differentiate users and sessions. The cookie is created, when the Javascript-library runs and no __utma-cookies are existent. The cookie gets updated, each time when the data is sent to Google Analytics.
Provider: Google
Category: Statistics

 

Name of the cookie: __utmt
Storage duration: 10 minutes
Purpose: Is used to throttle the request rate.
Provider: Google
Category: Statistics

 

Name of the cookie: __utmb
Storage duration: 30 minutes after set up / update
Purpose: Is used to determine new sessions/visits. The cookie is created, when the Javascript-library runs and no __utmb-cookies are existent. The cookie gets updated, each time when the data is sent to Google Analytics.
Provider: Google
Category: Statistics

 

Name of the cookie: __utmc
Storage duration: End of browser session
Purpose: Is not used in ga.js. Set for interoperability with urchin.js. In the past this cookie was used in combination with __utmb-Cookie, to determine, whether the user was in a new session/visit.
Provider: Google
Category: Statistics

 

Name of the cookie: __utmz
Storage duration: 6 months after set up / update
Purpose: Saves the traffic-source or -campaign how the user reached the website. The cookie is created, when the Javascript-library runs, and gets updated with each data transmission to Google Analytics.
Provider: Google
Category: Statistics

 

Name of the cookie: __utmv
Storage duration: 2 years after set up / update
Purpose: Used to store user-defined variable data at visitor level. This cookie is created when a developer uses the _setCustomVar method with a user-defined variable at the visitor level. This cookie was also used for the deprecated _setVar method. The cookie is updated each time data is sent to Google Analytics.
Provider: Google
Category: Statistics

 

Name of the cookie: _gaexp
Storage duration: Depends on the duration of the experiment but usually 90 days.
Purpose: Is used to determine the inclusion of a user in an experiment and the procedure of experiments in which a user has been included.
Provider: Google
Category: Statistics

 

Name of the cookie: _opt_awcid
Storage duration: 24 hours
Purpose: Is used for campaigns, which are assigned to the customer-IDs of Google Ads.
Provider: Google
Category: Statistics

 

Name of the cookie: _opt_awmid
Storage duration: 24 hours
Purpose: Is used for campaigns, which are assigned to the customer-IDs of Google Ads.
Provider: Google
Category: Statistics

 

Name of the cookie: _opt_awgid
Storage duration: 24 hours
Purpose: Is used for campaigns, which are displayed on Google Ads Ad Group Ids.
Provider: Google
Category: Statistics

 

Name of the cookie: _opt_awkid
Storage duration: 24 hours
Purpose: Is used for campaigns, which are displayed on Google Ads Criterion Ids.
Provider: Google
Category: Statistics

 

Name of the cookie: _opt_utmc
Storage duration: 24 hours
Purpose: Stores the last utm_campaign query parameter
Provider: Google
Category: Statistics

 

Name of the cookie: gtm_internal
Storage duration: 30 days
Purpose: Is used to recognise the internal traffic of STIHL and its partners. For external users the value will be statically "false".
Provider: Google
Category: Statistics

 

Name of the cookie: swd
Storage duration: 30 minutes
Purpose: Is used to indicate that the weather data of the user's location has already been sent to Google Analytics within the last 30 minutes.
Provider: Google
Category: Statistics

 

Name of the cookie: IDE
Storage duration: 1 year
Purpose: Is used by Google DoubleClick to register and report the website user's actions after seeing or clicking on one of the advertiser's ads, with the goal of measuring the effectiveness of an ad and presenting targeted ads to the user.
Provider: Google
Category: Statistics

 

Name of the cookie: ASP.NET_SessionId
Storage duration: Session (=until browser is closed)
Purpose: ASP.NET_Session Cookie
Provider: STIHL
Category: Necessary

 

Name of the cookie: .ASPXAUTH
Storage duration: Session
Purpose: Login Cookie media area
Provider: STIHL
Category: Necessary

 

Name of the cookie: locatorAttr[...]
Storage duration: Session
Purpose: Retailer search attribute options
Provider: STIHL
Category: Necessary

 

Name of the cookie: stihl_slider-light
Storage duration: 10 days
Purpose: Wood/plant advisor/options
Provider: STIHL
Category: Necessary

 

Name of the cookie: stihl_slider-height
Storage duration: 10 days
Purpose: Wood/plant advisor/options
Provider: STIHL
Category: Necessary

 

Name of the cookie: stihl_slider-width
Storage duration: 10 days
Purpose: Wood/plant advisor/options
Provider: STIHL
Category: Necessary

 

Name of the cookie: stihl_plantadvisor
Storage duration: 30 years
Purpose: Cookie to save the kind of tree the user chose in the tree lexicon.
Provider: STIHL
Category: Necessary

 

Name of the cookie: kiosk
Storage duration: Session
Purpose: Retailer search kiosk mode for a fair
Provider: STIHL
Category: Necessary

 

Name of the cookie: NoMobile
Storage duration: Session
Purpose: User wants to visit the desktop version with a mobile terminal.
Provider: STIHL
Category: Necessary

 

Name of the cookie: allowCookies
Storage duration: 3600 days
Purpose: Allows user cookies
Provider: STIHL
Category: Necessary

 

Name of the cookie: stihl_cookie_info_seen
Storage duration: 30 days
Purpose: Cookie banner seen
Provider: STIHL
Category: Necessary

 

Name of the cookie: stihl_newsletter_popup_closed
Storage duration: 30 days
Purpose: Newsletter banner closed
Provider: STIHL
Category: Necessary

 

Name of the cookie: stihl-visit-for-newsletter
Storage duration: 9999 days
Purpose: The value is accumulated per page visit. After 3 page visits the newsletter layer is displayed. 
Provider: STIHL
Category: Necessary

 

Name of the cookie: stihl-action-for-newsletter
Storage duration: Accept: 1000 days; Closed: 30 days
Purpose: Is set, when a button in the newsletter layer is clicked.
Provider: STIHL
Category: Necessary

 

Name of the cookie: noDesktop
Storage duration: Session
Purpose: Desktop/Mobile Switch
Provider: STIHL
Category: Necessary

 

Name of the cookie: langSelected
Storage duration: 3650 days
Purpose: Choosen language (multilingual websites)
Provider: STIHL
Category: Necessary

 

Name of the cookie: productCatalogNotepad
Storage duration: 30 days
Purpose: Saves article Ids which have been put on the wishlist
Provider: STIHL
Category: Necessary

 

Name of the cookie: fr
Storage duration: 3 months
Purpose: Is used by Facebook to deliver a range of advertising products such as real-time third-party bidding.
Provider: Facebook
Category: Marketing

 

Name of the cookie: tr
Storage duration: Session
Purpose: Is used by Facebook to deliver a range of advertising products such as real-time third-party bidding.
Provider: Facebook
Category: Marketing

 

Name of the cookie: GPS
Storage duration: 1 day
Purpose: Registers a unique ID on mobile terminal, to enable the registration based on the geographic position.
Provider: YouTube
Category: Marketing

 

Name of the cookie: PREF
Storage duration: 8 months
Purpose: Registers a unique ID that is used by Google to keep statistics about how visitors use YouTube videos on different websites.
Provider: YouTube
Category: Marketing

 

Name of the cookie: VISITOR_INFO1_LIVE
Storage duration: 179 days
Purpose: Tries to estimate the bandwidth of users on sites with integrated YouTube videos.
Provider: YouTube
Category: Marketing

 

Name of the cookie: YSC
Storage duration: Session
Purpose: Registers a unique ID to keep statistics on what videos from YouTube the user has seen.
Provider: YouTube
Category: Marketing

 

Name of the cookie: yt-remote-cast-installed [x2]
Storage duration: Session
Purpose: Saves the videoplayer settings of a user for embedded YouTube videos.
Provider: YouTube
Category: Marketing

 

Name of the cookie: yt-remote-connected-devices [x2]
Storage duration: Persistent
Purpose: Saves the videoplayer settings of a user for embedded YouTube videos.
Provider: YouTube
Category: Marketing

 

Name of the cookie: yt-remote-device-id [x2]
Storage duration: Persistent
Purpose: Saves the videoplayer settings of a user for embedded YouTube videos.
Provider: YouTube
Category: Marketing

 

Name of the cookie: yt-remote-fast-check-period [x2]
Storage duration: Session
Purpose: Saves the videoplayer settings of a user for embedded YouTube videos.
Provider: YouTube
Category: Marketing

 

Name of the cookie: yt-remote-session-app [x2]
Storage duration: Session
Purpose: Saves the videoplayer settings of a user for embedded YouTube videos.
Provider: YouTube
Category: Marketing

 

Name of the cookie: yt-remote-session-name [x2]
Storage duration: Session
Purpose: Saves the videoplayer settings of a user for embedded YouTube videos.
Provider: YouTube
Category: Marketing

 

Name of the cookie: _hjid
Storage duration: 1 year
Purpose: Sets a unique ID for a session. With this the website gets data on visitor behaviour for statistical purpose.
Provider: Criteo
Category: Marketing

 

Name of the cookie: _hjIncludedInSample
Storage duration: Session
Purpose: Determines whether the user's navigation should be registered in a specific statistical placeholder.
Provider: Criteo
Category: Marketing

 

Name of the cookie: ajs_anonymous_id
Storage duration: 1 year
Purpose: This cookie is used to identify a specific user - this information is used to identify the number of specific users on the website.
Provider: Criteo
Category: Marketing

 

Name of the cookie: ajs_group_properties
Storage duration: Persistent
Purpose: Collects data from visitors. This information is used to categorize visitors into segments, which allows more efficient advertising.
Provider: Criteo
Category: Marketing

 

Name of the cookie: ajs_user_traits
Storage duration: Persistent
Purpose: Collects data from visitors. This information is used to categorize visitors into segments, which allows more efficient advertising.
Provider: Criteo
Category: Marketing

 

Name of the cookie: amplitude_unsent_#GUID#
Storage duration: Persistent
Purpose: Is used in combination with the pop-up questionnaires and user ID of the website - The data obtained from this is used for statistical marketing purposes.
Provider: Criteo
Category: Marketing

 

Name of the cookie: amplitude_unsent_identify_#GUID#
Storage duration: Persistent
Purpose: Is used in combination with the pop-up questionnaires and user ID of the website - The data obtained from this is used for statistical marketing purposes.
Provider: Criteo
Category: Marketing

 

Name of the cookie: ki_r
Storage duration: 5 years
Purpose: Is used to capture, which questions the user has seen. With this it is guaranteed that the same questions are not displayed again.
Provider: Criteo
Category: Marketing

 

Name of the cookie: ki_t
Storage duration: 5 years
Purpose: Is used to capture, which questions the user has seen. With this it is guaranteed that the same questions are not displayed again.
Provider: Criteo
Category: Marketing

 

Name of the cookie: _hjTLDTest
Storage duration: Session
Purpose: More information to follow
Provider: Criteo
Category: Marketing

 

Name of the cookie: amplitude_id_b37a423901694056906133c8c13c895dcriteo.com
Storage duration: 10 years
Purpose: More information to follow
Provider: Criteo
Category: Marketing

 

Name of the cookie: pa-l
Storage duration: Persistent
Purpose: Necessary for the integration of Pinterest on the website. Pinterest.com offers an audiovisual service on the website.
Provider: Criteo
Category: Marketing

 

Name of the cookie: pa-l_enabled
Storage duration: Persistent
Purpose: Necessary for the integration of Pinterest on the website. Pinterest.com offers an audiovisual service on the website.
Provider: Criteo

Category: Marketing

 

Name of the cookie: pardot [x2]
Storage duration: Session
Purpose: Is used to identify the visitor across visits and devices. This enables the website to present relevant advertising to the visitor. The service is provided by third-party advertising spots that enable real-time bidding for advertisers.
Provider: Criteo
Category: Marketing

 

Name of the cookie: zdi
Storage duration: 1 day
Purpose: Collects anonymous information about the user's visits to the website, such as the number of visits, average time spent on the site and which pages were loaded, for the purpose of displaying targeted ads.
Provider: Criteo
Category: Marketing

 

Name of the cookie: cookieMsg
Storage duration: 1 year
Purpose: More information to follow
Provider: Criteo
Category: Marketing

 

Name of the cookie: multivariate_test_variation_id21
Storage duration: Session
Purpose: More information to follow
Provider: Criteo
Category: Marketing

 

Name of the cookie: STYXKEY_country
Storage duration: 1 day
Purpose: More information to follow
Provider: Criteo
Category: Marketing

 

Name of the cookie: tk
Storage duration: Session
Purpose: More information to follow
Provider: Criteo
Category: Marketing

 

Name of the cookie: obuid
Storage duration: 3 months
Purpose: Contains the anonymous User-ID. Used for tracking user actions, such as clicks on the recommendations.
Provider: Outbrain
Category: Marketing

 

Name of the cookie: auid
Storage duration: 90 days
Purpose: Contains the Advertising ID of the user on mobile devices. Used for tracking user actions, such as clicks on the recommendations.
Provider: Outbrain
Category: Marketing

 

Name of the cookie: _ofcap_DOC1
Storage duration: 7 days
Purpose: Is used for the limitation of the frequency.
Provider: Outbrain
Category: Marketing

 

Name of the cookie: recs-{}
Storage duration: 1 minute or refresh
Purpose: Saves the documents we recommend so that we do not show you the same recommendation.
Provider: Outbrain
Category: Marketing

 

Name of the cookie: ref-{}
Storage duration: 1 minute
Purpose: Saves referring document information - written by forwarding on click.
Provider: Outbrain
Category: Marketing

 

Name of the cookie: spuid
Storage duration: 12 months
Purpose: Saves the registered uuid - only for registered users.
Provider: Outbrain
Category: Marketing

 

Name of the cookie: spv
Storage duration: 12 months
Purpose: Signals, that this user already visited the sphere (and is considered as sphere user) - for anonymous users
Provider: Outbrain
Category: Marketing

 

Name of the cookie: sprm
Storage duration: 12 months
Purpose: Sphere's "remember-me" cookie - only for registered users
Provider: Outbrain
Category: Marketing

 

Name of the cookie: SPHERE_JSESSIONID
Storage duration: Session
Purpose: Session identification
Provider: Outbrain
Category: Marketing

 

Name of the cookie: adconv
Storage duration: 30 days
Purpose: When a job seeker goes to the advertiser's thank you page, the request is sent to "conv.indeed.com/pagead/conv/{Inserenten-Nummer}" by beacon script found by each advertiser. Conversion tracker record the conversion by creating an "adConversion" logbook based on the "adconv" cookie.
Provider: Indeed
Category: Marketing