At STIHL, we believe buying a machine should be the beginning of a great experience, not just a transaction. That's why STIHL India sells its machines through an authorized network of STIHL dealers, rather than general online marketplaces. It's our way of making sure that when you choose STIHL, you get more than just a machine.
Not every machine is designed for every job.
Our authorized dealers understand STIHL products and can help you choose the right machine based on your requirements, application and working conditions.
Whether you need a chainsaw, brushcutter, water pump or another STIHL product, expert guidance can make all the difference.
STIHL machines are built for performance and knowing how to operate them correctly is important.
At an authorized STIHL dealership, you can receive product demonstrations, operating instructions, and essential safety guidance before you begin using your machine.
Because understanding your equipment is just as important as owning it.
When you purchase from an authorized STIHL dealer, you can be confident about the authenticity of your machine and the accessories recommended for it.
You also have a reliable point of contact for product information, genuine spare parts and assistance whenever required.
Your relationship with STIHL doesn't end when you take your machine home.
Our authorized dealer network is available to assist with maintenance, servicing, technical guidance and warranty-related enquiries, in accordance with applicable warranty terms.
So when you need help, you know where to turn.
Our dealers work closely with farmers, landscapers, gardeners, contractors, and professionals who depend on their machines every day.
They understand local working conditions and can help you make informed decisions about your equipment.
That's the value of buying from an authorized STIHL dealer — personal attention, practical knowledge and dependable support.
Find Your Nearest STIHL Dealer
You may occasionally come across STIHL machines advertised on e-commerce websites, shopping platforms or through independent online sellers.
While online shopping is convenient, it's important to know if online listings are featuring genuine STIHL products or not, while others may contain inaccurate product information, misleading claims about dealer authorization or, in certain cases, counterfeit products.
Buying from an unverified source may also make it more difficult to access the product guidance and after-sales assistance you expect. There are many unverified sellers on Amazon and Flipkart.
Before considering a STIHL product advertised online, ask yourself -
Remember, just because a STIHL machine appears on a shopping website doesn't necessarily mean that the seller is authorized by STIHL India.
The simplest way to purchase with confidence is through an authorized STIHL dealer.
We work continuously to help customers make informed purchases and protect the integrity of our authorized dealer network. But with so many websites and online sellers, we may not always come across every listing ourselves.
If you notice STIHL machines being offered for sale on an online marketplace, an unfamiliar website or by a seller claiming to be an official STIHL dealer, we'd appreciate hearing from you.
It's simple. Just send us an email at info@stihl.in.
Please share whatever information you have:
That's all we need to get started.
Our team will look into the information and take appropriate steps wherever necessary.
Email: info@stihl.in
Please note: Not every online listing is fraudulent or involves counterfeit products. Reports are reviewed individually to understand the circumstances and determine whether further action is required.
Don't worry — we're here to help you understand your options.
If you've purchased a STIHL machine online and have questions about its authenticity, warranty or service support, you can contact us at info@stihl.in.
Please share the product model, seller details and proof of purchase, if available.
Our team will review the information and guide you on the appropriate next steps.
Please remember that warranty eligibility and service support are subject to the applicable STIHL terms and conditions.
It's a tool you depend on to get your work done.
And we believe you deserve the right advice before buying it, the right guidance when using it, and the right support throughout its working life.
That's the experience our authorized STIHL dealer network strives to deliver every day.
Choose Genuine. Choose Confidence. Choose an Authorized STIHL Dealer.
Need assistance? Write to us at info@stihl.in.
STIHL India — Here to help you get the best from your machine.
